Terms & Conditions

1. About Teslux

Teslux is an online platform specializing in the listing, stock, and sale of advanced technology products and mobile vehicles, including electric cars, e-scooters, drones, and other smart mobility solutions. We aim to offer a streamlined and transparent purchase experience for individuals and businesses.

2. Eligibility

To use our website and services, you must:

• Be at least 18 years old.
• Have the legal capacity to enter into binding contracts.
• Provide accurate, current, and complete information during registration or purchase.

We reserve the right to deny access or services to any user at our discretion.

3. Account Registration

To make purchases or track orders, you may create a Teslux account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect unauthorized access to your account, contact us immediately at support@teslux.org.

5. Ordering and Payments

5.1 Order Process

Placing an order on Teslux constitutes an offer to purchase the selected product(s). After you place your order, we will send you an email confirming receipt of your order. This confirmation does not guarantee acceptance. Orders are only accepted once we have verified payment and product availability.

5.2 Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, MasterCard, American Express)
• PayPal
• Bank Transfer
• Cryptocurrency (Selected options)

6. Shipping and Delivery

• Shipping Area: We currently ship to most countries worldwide.
• Shipping Time: Estimated delivery times vary by product and destination and are displayed at checkout.
• Tracking: A tracking number will be provided once your order is dispatched.
• Risk of Loss: Risk transfers to you once the product is delivered.

All third-party partners are required to handle your data securely and in accordance with applicable laws.

7. Returns and Refunds

7.1 Return Policy

You may return eligible items within 14 days of delivery, provided the product is unused, in its original packaging, and with all accessories included.

7.2 Non-Returnable Items

The following items are not eligible for return:

• Customized or special-order products
• Downloadable software
• Items damaged due to misuse

7.3 Refunds

Refunds will be processed within 7–10 business days after receiving and inspecting the returned item. Refunds are issued via the original payment method. For full return instructions, visit: www.teslux.org/returns

8. Warranty and Repairs

Many of our products come with a manufacturer’s warranty. Teslux does not provide an additional warranty unless explicitly stated.

For warranty claims:

• Contact us with proof of purchase and a description of the issue.
• We may assist in coordinating with the manufacturer or refer you directly.

9. User Conduct

You agree not to:

• Use our site for fraudulent or unlawful purposes.
• Interfere with the functionality or security of the website.
• Upload or transmit harmful content or code.
• Attempt to access accounts or systems not intended for you.

Violation of these rules may result in account termination or legal action.

10. Intellectual Property

All content on the Teslux website—including text, graphics, logos, images, videos, and software—is the property of Teslux or its licensors and is protected under applicable intellectual property laws. You may not reproduce, modify, distribute, or use our content without prior written consent.

11. Third-Party Links

Our website may include links to third-party websites or services. Teslux is not responsible for the content, privacy policies, or practices of any third-party websites.

12. Limitation of Liability

To the maximum extent permitted by law:

• Teslux shall not be liable for any indirect, incidental, or consequential damages.
• Our total liability in connection with any product or service shall not exceed the purchase price of that product or service.

13. Indemnification

You agree to indemnify and hold harmless Teslux, its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the website or breach of these Terms.

14. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your data. By using our website, you agree to our Privacy Policy.

15. Changes to These Terms

Teslux may update these Terms from time to time. We will notify users of significant changes through the website or by email. Continued use of the website after changes indicates your acceptance.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in London, UK.

17. Contact Information

For any questions regarding these Terms, please contact us at: